Delivery Information

We offer free local delivery (Except Outlying Islands). Check the minimum spending required for your zone below. 

Operating Times
Delivery from Monday to Saturday, except Public Holidays. Next day delivery is only available for orders made before 3:00 pm.

Customers who place their orders will be able to choose a delivery date for the next 14 working days. 

Delivery Zones

Delivery Schedules

  • Hong Kong Island and Yau Tsim Mong
    Available from Monday to Saturday

  • Sai Kung, Clear Water Bay, Tseung Kwan O, Ma On Shan, Shatin, Tai Wai, Taipo, Fanling, Sheung Shui, Kowloon Tong, Ho Man Tin, Kowloon City, Kwun Tong
    Available on Tuesday & Friday

  • Sham Shui Po, Kwai Tsing, Tsuen Wan, Tuen Mun, Yuen Long, Tin Shui Wai, Tung Chung Town Center, Discovery Bay
    Available on Wednesday & Saturday

Minimum Order Value and Delivery Fees (Non-refundable)
We accept orders of HK$500 or above for Hong Kong Island and Kowloon, HK$1000 or above for New Territories locations.

If you would like to get free delivery, the minimum spending below will apply:

    • Hong Kong Island
      HK$800 minimum spending. Otherwise, a delivery fee of HK$80 applies. 
    • Kowloon
      HK$1,200 minimum spending. Otherwise, a delivery fee of HK$100 applies.
    • New Territories, Tung Chung Town Center, Discovery Bay
      HK$ 2,000 minimum spending. Otherwise, a delivery fee of HK$150 applies.

Delivery only available to Premises with elevator service

What if you are not at home to receive your order? 
We understand that there may be times when you are unable to be at home to accept your delivery. Please monitor your mobile phone as our team may try to reach you by phone call or WhatsApp. Under these circumstances, we may leave your order at your doorstep, or (unless by request) with your building concierge, if available.

In case we are refused entry by the building management or are unable to enter your building, your order will be returned to our warehouse. We will do our best to reattempt re-delivery, though additional delivery fees may apply.

*Orders will be delivered by Refrigerated Van to ensure freshness. 

Please note that we will not be able to facilitate partial handover of items. Perishables such as meats and frozen foods are non-refundable. This is because we are required by law to dispose of all items that are perishable to maintain food safety, in accordance with Hong Kong's Food Safety Standards.

Special Weather Arrangements
Delivery will be temporarily suspended under “Tropical Cyclone Warning Signal No. 8 or above” or when the “Black Rainstorm Warning” is hoisted.
Our team will contact you about the new delivery schedule.