Delivery Information

We offer free local delivery

Operating Times
Delivery from Monday to Friday between 14:00 - 20:00.

Customers who place their orders will be able to choose a delivery date for the next 7 working days. 

Delivery Zones

Delivery Schedules

  • Hong Kong Island and Kowloon
    Available from Monday to Friday
  • New Territories East (Shatin, Taipo, Fanling, Sheung Shui, TKO, Sai Kung)
    Available on Monday & Wednesday
  • New Territories West (Kwai Chung, Tsing Yi, Tsuen Wan, Sham Tseng, Gold Coast, Tuen Mun, Yuen Long, Tin Shui Wai)
    Available on Tuesday & Thursday 
  • Tung Chung Town Center, Discovery Bay, Ma Wan
    Available on Friday

Minimum Order Value and Delivery Fees
We accept orders of HK$300 or above

If you would like to get free delivery, the minimum spending below will apply:

    • Hong Kong Island
      HK$800 minimum spending. Otherwise, a delivery fee of HK$80 applies. 
    • Kowloon
      HK$1,200 minimum spending. Otherwise, a delivery fee of HK$100 applies.
    • New Territories, Tung Chung Town Center, Discovery Bay and Ma Wan
      HK$1,500 minimum spending. Otherwise, a delivery fee of HK$200 applies.

What if you are not at home to receive your order? 
We understand that there may be times when you are unable to be at home to accept your delivery. Please monitor your mobile phone as our team may try to reach you by phone call or WhatsApp. Under these circumstances, we may leave your order at your doorstep or with you building concierge, if available.

In case we are refused entry by the building management or are unable to enter your building, your order will be returned to our warehouse. We will do our best to reattempt re-delivery, though additional delivery fees may apply.

*Orders with chilled and frozen items will be packed with insulation bags and ice packs to ensure freshness

Please note that we will not be able to facilitate partial handover of items. Perishables such as meats and frozen foods are non-refundable. This is because we are required by law to dispose of all items that are perishable to maintain food safety, in accordance with Hong Kong's Food Safety Standards.

Special Weather Arrangements
Delivery will be temporarily suspended under “Tropical Cyclone Warning Signal No. 8 or above” or when the “Black Rainstorm Warning” is hoisted.
Our team will contact you about the new delivery schedule.