Delivery

We offer free Local Delivery & Store Pickup①

Operation Time
Delivery from Monday to Friday between 14:00 - 21:00.
Store Pickup available every day between 14:00 - 20:00 at Mercato by Giando.

Order Cut Off Time
Order before 10a.m. to catch up SAME DAY② Delivery & Store Pickup!
Oder after 10a.m. to pre-order for next 14 working days.

② Cut off time of Store Pickup service on weekend will be on every Friday

Delivery
Delivery Zone

Delivery Time Slot

  • Hong Kong Island and Kowloon
    Monday to Friday - 14:00-18:00 and 18:00-21:00
  • New Territories East (Shatin, Taipo, Fanling, Sheung Shui, TKO, Sai Kung)
    Monday, Wednesday - 14:00-18:00 and 18:00-21:00
  • New Territories West (Kwai Chung, Tsing Yi, Tsuen Wan, Sham Tseng, Gold Coast, Tuen Mun, Yuen Long, Tin Shui Wai)
    Tuesday and Thursday - 14:00-18:00 and 18:00-21:00
  • Tung Chung Town Center, Discovery Bay, Ma Wan
    Friday - 14:00-18:00

Minimum Order Value and Delivery Fee
We accept orders HK$300 or above.

If you would like to get free delivery, you will need to reach

    • Hong Kong Island
      HK$600 minimum spending. Otherwise, a delivery fee of HK$80 applies. 
    • Kowloon
      HK$800 minimum spending. Otherwise, a delivery fee of HK$100 applies.
    • New Territories, Tung Chung Town Center, Discovery Bay and Ma Wan
      HK$1,000 minimum spending. Otherwise, a delivery fee of HK$200 applies.

What if you are not at home to receive your order? 
We understand that there will be times when you are unable to be at home to accept your order. Please stay tuned with your mobile device wherefore we may reach you at phone call or Whatsapp. In these circumstances, your deliverer may leave your order with you building concierge/ security or at your doorstep if available.

In case your deliverer refused entry by the building management or unable to enter the building, order will be returned to our warehouse. We will do our best to reattempt redelivery and redelivery fee applies.

*Order with chilled and frozen items will be well packed by insulation bags and ice pack

Unfortunately, we are unable to facilitate partial handover of items. Perishables such as meat and frozen food are non-refundable and will be charged to you. This is because, in accordance with Food Safety Standards, we need to dispose of the items that are not refundable under your order.*

Special Weather Arrangement
Delivery will be temporarily suspended under “Tropical Cyclone Warning Signal No. 8 or above” or “Black rainstorm warning” is hoisted.
We will contact you about the new delivery schedule.

① Store Pickup Address
G/F, Fenwick Pier, 1 Lung King Street, Wan Chai.
Pickup between 14:00 - 20:00 every day.